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Background Information Services, Inc.
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Background Information Services, Inc. is thankful to all our clients that have been with us for 25 years!

Background Information Services, Inc. (BIS) is proud to be serving the Background Screening Industry for a quarter of a century.

BIS partnered with the State of Colorado to pioneer Colorado Court records online web access back in 1989 which led BIS to be noted as one of the first companies to offer Criminal and Civil records. BIS quickly grew our services by listening to our client’s needs which launched us into the pre-employment and background screening industry.

BIS’ strong core values have ensured our clients to trust our reporting each and every time! Receiving quality data that everyone can stand behind, in a fast manner over secure online environment, is one of the reasons clients continue to feel save with BIS. Our client care encourages clients to lean on us for knowledge to assist in compliance and help mitigate any risk that may come from new and old regulations.

BIS is committed to having staff be active on boards and committees in National Association of Professional Background Screeners and Society of Human Resource Management to ensure our knowledge stays current. Many of BIS’ staff has been with us for over 15 years.

BIS has once again brought new innovation to our clients with our recent release of Client Access Reporting Engine (CARE) Software. Our CARE system is bringing new levels of client care, customized applicant portals, faster reporting and greater quality control.


Background Information Services, Inc. is where Integrity and screening meet!

 
 
 

 

Background Information Services, Inc.
Privacy Statement

 

Summary
Background Information Services, Inc. is committed to safeguarding sensitive information and protecting the privacy and identity of the individuals who are screened through our services. BIS understands the concern for security and has taken great measures to protect integrity, availability and confidentiality.

Information Use/Voluntary Submission
In the course of business, Background Information Services, Inc., must collect certain pieces of information to be used in connection with conducting a background check. The information that BIS collects is absolutely necessary to perform a background check. Background checks that BIS performs are completed with the understanding that the consumer has given permission for the check to be conducted and personal information has been provided knowingly and is fully aware of the types of information being sought for their background check.

Personal information may be shared with third parties for the sole purpose of performing these authorized checks. These third parties may include credit bureaus, city, county, state and federal agencies and third party businesses that BIS partners with to provide our services.

BIS does not provide information submitted to it for any purpose other than conducting the background check at a point in time for which permission has been granted. Additionally, BIS does not utilize the resulting information to build a secondary database to be used in the future or to resell or distribute the information in any form, with the exception of providing results to our contracted client for the intended and authorized purpose.

Security
BIS has taken exceptional steps to ensure that sensitive information remains secure. BIS utilizes an extremely secure environment. Data is stored on Compaq Alpha Servers with a commercially supported Unix operating system (TRU64DU). Any web-based forms that collect or reflect sensitive information are located on an SSL site that is password protected, with AES 256-bit session encryption. All passwords are stored encrypted. BIS' site is located at https://ssl.bisi.com/orders/

Our systems capture the IP address, time, userid and date. Any activity while in the system is recorded and logged. Clients can specify individual IP addresses or a range of IP’s that are allowed access to BIS systems. BIS does log all login sessions.

BIS has an Intrusion Detection System that will flag an account after three invalid attempts and will lock the account out from logging in for a period of time and under some circumstances manual access must be restored by BIS. The system can identify dictionary attempts at username and password logins. Unauthorized users can be blocked from website for activity deemed suspicious.

BIS monitors employee access to information; BIS’ system tracks every computer number that accesses, changes or reports information within our system. Employee access is continually monitored. Physical access to records is restricted. BIS’ building is secure and has security personnel that conduct walk-throughs at regular intervals. Visitors are escorted while on the premises; our offices and mainframe rooms are restricted access areas. Keyed access to physical offices is limited to upper management.

BIS has protocols in place internally for maintaining confidentiality and privacy. BIS has numerous safeguards in place to promote sound practices in securing the sensitive information that we handle.

Safe Harbor Frameworks
BIS complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. BIS has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BIS' certification, please visit http://www.export.gov/safeharbor

As Required By Law
BIS may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process.

Links
BIS' website contains links to third party sites. Please be aware that these companies' privacy policies may differ from BIS.  BIS is not responsible for the practices of these sites.  BIS' policy relating to privacy pertains to information collected by BIS.

Browser Level Information
BIS Web servers automatically collect information about a site user's IP address, browser type and the URL that you just came from and which URL you next go to by reading this information from the user's browser (information provided by every user's browser). This information is collected in a database and used--in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our Web site.

Cookies
A cookie is a data file that certain Web sites write to your computer's hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited. BIS uses cookies for the purposes of authentication. We use this data on an anonymous basis and we do not correlate this information with personal data of any user.

Most Web site browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. However, if you choose to disable the receipt of cookies from our Web site, you may not be able to use certain features of the site.

Clients and consumers may contact BIS with questions or suggestions pertaining to BIS’ Privacy Policy at the following:

Contact Us

Background Information Services, Inc.
1800 30th Street, #204
Boulder, CO 80301

Toll Free: (800) 433.6010
Telephone: (303) 442.3960
Fax: (303) 442.1004

E-mail:
service@bisi.com
Sales:
sales@bisi.com
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© 2018 Background Information Services, Inc. All rights reserved.



Background Information Services, Inc. (BIS) is a consumer reporting agency. It is required by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. (“FCRA”) to maintain the confidentiality of all consumer information.

BIS obtains information on an individual consumer only upon the request of a user who has a permissible purpose under the FCRA to request information on that consumer in order to provide consumer reports. The FCRA requires a user for employment purposes to certify to us that it has a permissible purpose for the report and has obtained the written consent of the consumer to request information before we can supply the requested information. The user must submit to reasonable audits by us to confirm that it is, in fact, obtaining such consents. All users must certify that they have a permissible purpose to request a report such as credit, insurance, and renting an apartment. Our customers agree to keep your information confidential and secure.

BIS does not maintain a database of consumer information.

Personal Information Disclosure, United States or overseas. We do not send consumer information outside of the United States or its territories for any purpose other than to deliver a report to an end user. Of course, if information is sought from outside of the United States, the information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.

Any information gathered on any consumer may only be provided to the user authorized by the consumer or permitted by the FCRA or similar state law to receive the information. We cannot and do not share, sell or distribute consumer information with or to any third party other than the requesting party thereof. Any consumer, upon proper identification, has the right under the FCRA to request us to furnish to the consumer any and all information we may have on that consumer. The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer’s file. However, we may be required, upon receipt of a court order to release the information in civil litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.

If you have any questions regarding our policy, you may contact us at:

     Email: compliance@bisi.com

     Telephone: 800-433-6010

     Mailing Address: Background Information Services, Inc.
                             1800 30th Street Suite #204
                             Boulder, CO 80301

Other privacy initiatives and procedures include, but are not limited to:
  ● Access to confidential consumer information is limited within BIS to those who have a need to know the information: obtaining and transmitting
    information on the consumer or those dealing with a consumer request for information or consumer disputes.
  ● Access to BIS’ computer terminals, file cabinets, fax machines, trash bins, desktops, etc. are secure from unauthorized access.
  ● BIS maintains a secure network to safeguard consumer information from internal and external threat.
  ● Any backup data is maintained in an encrypted form.
  ● BIS maintains records on each request for information and identifies each user who requested information on a consumer.
  ● Employees are prohibited from “browsing” files or databases without a business justification.
  ● Destruction of consumer information follows the Federal Trade Commission’s requirements that the information be unreadable upon disposal.